Tel: 949 297-8863 | Email: sales@prxint.com





PRX International Inc.
Return Policy


Please follow the procedure below to ensure prompt and accurate service of your return.


1. Obtain RMA Number from PRX International (888) 779-4685 or at rmadept@prxint.com.     Note: RMA numbers are only valid for 30 days from the date of issuance.

2. Prepare to communicate the following information for the RMA request.
  A. Customer PO Number (located on original invoice)
  B. Part Number and Quantity to be returned
  C. Product date code or manufacturing lot number (located on product or packaging labeling)
  D. Reason for return. If evaluation request, provide detailed description of problem type with supporting data, customer application circuit schematic/layout and assembly-testing process.
  E. Customer name, customer location, contact name, phone number and e-mail address.

3. Customer must ship part(s) to PRX pre-paid via UPS, Federal Express or other delivery service with tracking information. Any other shipping arrangement must be accepted by PRX. Please note; delivery tracking information is critical in assuring a timely resolution to your return issue.

4. All parts must be packaged properly (in original ESD packaging with labels intact) in shipping containers that ensure parts are not damaged during shipment. The RMA number must be legibly and clearly shown outside of the shipping package for proper processing. Address the package to be shipped to:
PRX International Corp.
23332 Madero Rd Ste H
Mission Viejo, CA
92691 USA

Attn: RMA Number

5. Failure to comply with RMA procedure may result in refusal of credit or product replacement. If this return process is not adhered to, the customer may experience delays in our analysis and final resolution. We appreciate your understanding and acceptance of this return process.

For more information:
contact our sales dept : 888-779-4685
email us at ::: sales@prxint.com





Contact Us :::

PRX International Corp.
23332 Madero Rd Ste H
Mission Viejo, CA
92691 USA


USA >> (888) 779-4685
International >> 011-949-297-8863
Fax >> (888) 261-8929

Email Us :::

Sales: sales@prxint.com
Engineering: engineering@prxint.com
Quality: quality@prxint.com




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